Video remote interpreting (VRI) is a real-time interpreting service that allows people who speak different languages or who are hard of hearing to communicate with each other via video conferencing. VRI is becoming increasingly popular as a way to overcome language barriers in a variety of settings, including healthcare, education, business, and government. If you’re thinking about using video interpretation services for the first time, here’s what you should know.
How Does VRI Work?
To use VRI, participants simply need a computer or mobile device with a webcam and an internet connection. A VRI service provider can then connect them to a qualified interpreter. The interpreter will appear on the screen in real time and translate or sign the conversation between the participants.
At Geneva Worldwide, we promise a secure HD video connection, which we can deploy on your smartphone, tablet, computer, or other compatible device. Once the session gets underway, the interpretation will occur consecutively. That means the speaker will say something and then pause. The interpreter will then reproduce what was said for the listeners in their own language (or in sign language). The speaking, pausing, and interpreting continue throughout the entire session.
Are There Different Kinds of Video Remote Interpreting?
There are two main types of VRI:
On-demand VRI: On-demand VRI is a service that allows participants to request an interpreter when they need one. This is the most common type of VRI.
Pre-scheduled VRI: Pre-scheduled VRI is a service that allows participants to schedule an interpreter in advance. This is often used for appointments, such as doctor’s appointments or legal consultations.
How Can I Ensure a Smooth VRI Session?
The goal of video interpretation services is to facilitate communication between two or more parties. While the quality of any given session will primarily depend on the experience of the VRI provider, there are ways participants can contribute to its success. Here are some of the best strategies for ensuring a smooth VRI session:
- Test your equipment before the call: Make sure your computer or mobile device has a working webcam and a decent internet connection.
- Speak clearly and slowly: The interpreter will be listening to you through a microphone, so it is important to speak clearly and slowly.
- Use simple language: When possible, avoid using jargon or technical terms that the interpreter may not understand. It’s also wise to tell the provider what the session will be about in advance, however, so they can connect you with an interpreter who is familiar with the jargon.
- Be patient: It may take the interpreter a few minutes to get up to speed on the conversation.
Turn to Geneva Worldwide for Accurate Video Interpretation Services
Video remote interpreting is a valuable tool for overcoming language barriers. It is accurate, convenient, and affordable. If you need to facilitate communication between people who speak different languages or are hard of hearing, consider using our VRI services. At Geneva Worldwide, we have a VRI studio at our New York headquarters, so we can troubleshoot issues promptly. To learn more about our remote video interpreting and request a quote, reach out today!
